Protecting your privacy is our priority: it needs to become yours, too.
If you have any questions, please contact our data protection officer:
0033 (0)3 85 20 38 08
What data do we collect?
We collect the following information via the contact form:
- Your surname
- Your first name
- Your email address
- Data about your use of the website: IP address, browser, time spent browsing, date and time of connection, pages visited, requests made, operating system and language.
How and why are my data collected?
Your personal data are collected by several means and for various reasons.
Via the contact form on our website. They are then used to:
- Send you information or promotional offers
- Generate statistics
Via the interactive relationship that is formed naturally between you and us when you visit our website, in order to:
- Generate statistics
- Manage the website (presentation, layout)
Via log files and cookies in order to generate website traffic statistics and improve the quality of our service.
Via our telephone discussions which, we remind you, are not recorded.
Lastly, we would like to specify that we do not collect any sensitive data and we do not send any information to our partners.
4. How long is my data stored?
We store your personal data in full compliance with current legislation and regulations.
If you are one of our clients
We keep your information for the entire duration of our professional/commercial relationship and for 10 years after the end of this relationship.
If you are one of our potential clients
We keep your information for three years after their collection or our last contact.
If you subscribe to the newsletter, we keep your email address until you ask to unsubscribe. Unsubscribing is effective immediately.
In all other cases, the storage duration of the data exchanged may not exceed three years.
What are my rights?
You can choose to browse the website without providing personal data. However, some functions will not be available to you.
You can also decide you no longer want to receive the newsletter. All you have to do is click on the link contained in any email sent to you.
In addition, you have the following rights, which you can uphold at any moment:
Right of access
This right enables you to find out which personal data are used and how. You can also obtain a copy of this data within a maximum of one month from the date of your request.
Right to be informed
This right obliges our controller to inform you if data breaches have occurred and are likely to expose you to a high level of risk.
Right to restriction of processing
If you do not think the data we use are accurate, or if you do not want us to process them, you can ask us to freeze the use of your data while your request is considered. In concrete terms, this means we will store them without using them. Conversely, if we want to erase certain data, this right enables you to retain them, for example in order to exercise a right.
Right to rectification
You can ask for your personal data to be amended if you think they are inaccurate or incomplete.
Right to object
This is the absolute right to object to your personal data being processed for direct marketing purposes, including profiling linked to such direct marketing.
Right to erasure
You have the right to erasure of your personal data within the extent permitted under the regulations.
Right to withdraw your consent
You can decide that you do not want your personal data to be processed at any time, even if you previously gave your agreement.
Right to data portability
When applicable, this right provides for the data you supplied to be returned to you or, when technically possible, for their transfer to a third party.
What about posthumously?
You have the right to set out instructions for the storage, erasure or communication of your personal data after your death.
To exercise these rights, please contact our data protection officer:
Mr Franck Foerster, GDPR Officer
70 avenue Edouard Herriot – 71000 Mâcon
firstname.lastname@example.org – 0033 (0)3 85 20 38 08
Website section: https://maison-labruyere-bordeaux.com/contact/
What security measures do we use?
The personal information that we collect is stored in a secure environment. The people working for us are obliged to keep your information confidential.
To ensure the security of your personal information, we apply the following measures:
- Secure Sockets Layer (SSL) protocol
- Access management – authorised person
- Access management – data subject
- Data backup
The client portal is hosted on a secure website and can only be accessed with an identifier and a password. We do not store any passwords. If the user loses or forgets his/her password, it is the user themselves who must create a new one.
All these measures contribute to maintaining a high level of confidentiality. We are committed to integrating the latest technological innovations so we can ensure your data stays confidential. However, as no mechanism offers foolproof security, there is always an element of risk when you use the internet to send personal information.